1. Introduction
This website is owned and operated by Mr Paul Jermin who is committed to protecting and respecting your privacy.
This policy explains what personal data we collect from you, how we use it, and how we use cookies on this website. Please read it carefully. We may update this policy from time to time, so please review it regularly.
This policy should be read alongside our Website Terms of Use.
2. Information We Collect
We may collect and process the following data about you:
- Usage data — information about your visits to our site, including pages viewed, time spent, traffic data, and approximate location data derived from your IP address.
- Information you provide voluntarily — for example, when you fill in a contact form, register for information, or make a purchase.
- Correspondence data — information you provide when you communicate with us by any means, including email or phone.
3. How We Use Your Information
We use the information we collect to operate this website and provide our services. More specifically, we may use it to:
- Respond to enquiries or requests you make relating to our products or services.
- Send you information about other products or services we offer that may interest you — but only where you have given us your consent to do so.
- Inform you of changes to our website, services, or products.
- Where you have previously purchased from us, provide details of similar goods or services that may be of interest.
We will never sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we may process your personal data on the following grounds:
- Legitimate interests — to operate and improve our website and respond to your enquiries.
- Consent — where you have opted in to receive marketing communications or non-essential cookies.
- Legal obligation — where we are required to process or retain data by law.
5. Cookies
Cookies are small text files downloaded to your device when you visit a website. We use cookies to help our site function correctly, understand how visitors use it, and — where you have given consent — to support marketing activity.
| Cookie Type | Purpose | Active By Default? |
|---|---|---|
| Essential | Keeps the site secure and functional. | Yes — cannot be disabled without affecting site performance. |
| Statistical | Counts anonymous visits and helps us understand how the site is used. | Yes — no personal data is collected. |
| Marketing & Advertising | Tracks browsing behaviour to support targeted advertising. | No — only activated with your explicit consent. |
Cookies used by third-party advertisers or services on this site are outside our direct control. If you click on an advertisement, that advertiser may place their own cookies on your device in accordance with their own policy.
You can manage or withdraw your cookie consent at any time using this Cookie Settings link. You can also adjust cookie settings directly in your browser — please refer to your browser’s help documentation for guidance.
6. Storing Your Personal Data
We take reasonable steps to store your personal data securely. However, please be aware that transmitting data over the internet is not completely secure. We cannot guarantee the security of data you send to us electronically, and you do so at your own risk.
In some cases, it may be necessary to transfer your data to locations outside the UK for processing or storage. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK data protection law.
7. Who Has Access to Your Data
Access to your personal data is restricted to personnel who need it to carry out their role. All relevant staff operate under confidentiality obligations and are subject to our internal data protection practices.
We do not share your personal data with third parties except in the following circumstances:
- If we sell all or part of our business, your data may be transferred to the buyer.
- Where we are legally required to disclose it.
- To prevent fraud or reduce legal risk.
8. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Once you no longer have an active relationship with us, we will retain your records only for as long as reasonably required under the original contract or applicable legal obligations, after which they will be securely deleted.
9. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right of access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can ask us to correct inaccurate data.
- Right to erasure — you can ask us to delete your data where there is no legitimate reason for us to keep it.
- Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
- Right to object — you can object to us processing your data for direct marketing purposes.
- Right to data portability — you can request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the details in Section 10.
If you are unhappy with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
10. Contacting Us
If you have any questions about this policy, or wish to exercise any of your data rights, please contact us via our contact page or at: rebecca.hudson18@nhs.net.
Last reviewed: 28 August 2026